Terms of Service

Last updated: October 6, 2026

1. Agreement

These Terms of Service ("Terms") govern all services provided by 1688 St George LLC, a California limited liability company ("Company", "we", "us"), to you ("Customer"). By ordering, using, or paying for any service, you accept these Terms.

2. Services

The Company provides internet infrastructure services including, without limitation, dedicated servers, colocation, virtual private servers, IP transit, IP leasing, and related managed support (collectively, "Services"). The specific configuration, bandwidth, term, and fees for each order are set out in the applicable order confirmation or invoice.

3. Orders, Payment & Term

• Services are billed in advance in U.S. dollars unless otherwise agreed in writing.
• Invoices are due upon receipt. Overdue accounts may be suspended after written notice; terminated accounts may be subject to data deletion.
• Unless a written agreement states otherwise, Services renew on the invoiced cycle (monthly, quarterly, or annually) until cancelled.
• Cancellation requires notice before the next billing cycle. Prepaid fees for the current cycle are non-refundable except where required by law.

4. Acceptable Use

The Customer shall not use the Services to:

• violate any applicable U.S. or international law or regulation;
• transmit malware, phishing, spam (unsolicited bulk email), or engage in port scanning, hacking, or denial-of-service activity;
• infringe intellectual-property, privacy, or other rights of any third party;
• host content that depicts abuse of children, or promotes terrorism or violent extremism;
• launch or relay attacks against any network, including outbound DDoS.

Reports of abusive use may result in immediate suspension of the affected service to protect network integrity. Abuse reports may be sent to SIMONSTAN@1688stgeorge.cloud.

5. Service Level & Network Availability

We target 99.9% network availability, measured monthly, excluding scheduled maintenance announced at least 24 hours in advance and events beyond our reasonable control (including upstream carrier failures, natural disasters, or government action). Where a service-level credit applies, it is limited to a pro-rata credit of the affected cycle's fee and is the Customer's exclusive remedy for downtime.

6. Customer Data & Backups

The Customer is solely responsible for its data, applications, and backups, unless a managed backup plan is purchased in writing. The Company is not liable for data loss arising from Customer configuration, expired services, or termination.

7. IP Addresses

IP addresses assigned to the Customer remain the property of the Company or its upstream RIR members and are licensed for the term of the Service only. Where the Company leases IP space to the Customer, routing authorization (LOA) will be documented separately.

8. Limitation of Liability

To the maximum extent permitted by law, the Company's total aggregate liability for any claim arising out of or relating to the Services is limited to the fees paid by the Customer for the Service in the three (3) months preceding the event. The Company is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or revenue.

9. Indemnification

The Customer agrees to indemnify and hold harmless the Company, its members, and employees from any third-party claim, demand, or penalty arising from the Customer's use of the Services or breach of these Terms.

10. Termination

Either party may terminate for material breach that remains uncured 10 days after written notice. Upon termination, the Customer must promptly remove its data; the Company may delete stored data 14 days after termination.

11. Governing Law

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law principles. The parties consent to the exclusive jurisdiction of state and federal courts located in Los Angeles County, California.

12. Changes

We may update these Terms by posting a revised version with a new "Last updated" date. Material changes affecting active orders will be communicated by email at least 30 days before taking effect.

13. Contact

Questions about these Terms: SIMONSTAN@1688stgeorge.cloud · 1688 St George LLC, 8305 Sierra Bonita Ave, Rosemead, CA 91770, USA.